Damned if You Do…

Since essen­tially Day One of the iPhone saga there have been con­stant com­plaints about AT&T’s ser­vice. While I reject the a pri­ori con­clu­sion that any net­work that merely pos­sesses the prop­erty of “not-AT&T” would nec­es­sar­ily be bet­ter, no one in their right mind would attempt to argue that every­thing has been rain­bows and uni­corn jiz­zum. That’s why it’s heart­en­ing to see things like the email I received recently from AT&T inform­ing me of a new cell tower being deployed in my neigh­bor­hood, or the release of the AT&T Marks the Spot app in the App Store [iTunes link]. It’s a bril­liant idea really, use the power of crowd-sourcing to gather the data needed to effi­ciently upgrade your infra­struc­ture. Scoble must be giddy.

Of course, noth­ing can appease the per­pet­ual whin­ers and AT&T bash­ers; so The Unofficial Apple Web Log ran this turd by Mel Martin yes­ter­day: AT&T offers app so you can report crappy ser­vice. Huh?

The dumb starts quickly:

In one of life’s supreme ironies, AT&T today posted an iPhone app that allows you to report sub­stan­dard ser­vice. That’s right folks. Got a dropped call? No recep­tion? AT&T Marks the Spot … is designed to get that

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