Pretty much every time that news breaks regarding yet another fuckup with the iPhone App Store approval process I get a slew of emails and tweets prompting me to opine on the subject. In general I haven’t done so, not because I don’t have an opinion on the subject, but because I fear that my opinion would not be well understood. Nonetheless, I’m going to take the time now to lay out my thoughts on the whole sad, sorry affair.
John Gruber over at Daring Fireball published a piece today titled Excerpts From the Diary of an App Store Reviewer. It’s funny, with John’s characteristic dry wit. It’s also wrong.
As an aside, I want to make it perfectly clear that I’m not claiming any special knowledge regarding this situation, and I don’t think that John is either. I’m merely speculating based on what I’ve seen in the last year, and my own experience with similar processes at other companies.
John seems to argue, in his humorous way, that the core issue with the App Store approval debacles is the individual reviewers acting capricious for their own personal reasons. He writes:
I could read that over and over. It’sContinue reading App Store Follies