As I wrote last time in A Tale of Two Fuckups, after leaving one of my three Cox digital cable boxes unpowered for a week and a half, it was no longer working properly. To recap, I called technical support looking to have the box re-authorized; but the numbskull of the phone refused and insisted [...]
Entries from May 2008
Update: Cox Field Technicians Are Cocks.
May 6th, 2008 · 1 Comment · Posts
Tags: customer disservice·jackassery
A Tale of Two Fuckups
May 2nd, 2008 · 4 Comments · Posts
Gotta get these two off of my chest.
Fuckup The First. Wherein Cox Communications Phoenix Angers an Angry Drunk:
This is a relatively straightforward one. I’m currently laying new tile in my living room; which necessitated the disconnection and removal of my television and cable box. Mind you, this is standard definition digital cable. Nothing overly complicated. [...]
